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LundaFarmer Privacy Policy and Terms of Use

Effective date: 27 October 2026

LundaFarmer is a farm record book for livestock farmers. It connects farmers with vets and extension workers who use LundaVet. It is provided by Bodastage Solutions through the BodaPro Platform ("BodaPro", "we", "us") as a mobile app and as an extension of the BodaPro desktop and web platform.

This document explains what information LundaFarmer collects, how it is used and shared, and the rules for using the service. By creating an account or using LundaFarmer, you agree to this Privacy Policy and the Terms of Use below.

Questions or requests: lundafarmer@bodapro.app

Part 1: Privacy Policy

1. Information we collect

Information you give us

  • Account details: your name, email address and password.
    • If you sign in with Google, we receive your name, email address and Google account identifier from Google.
    • If you sign in with Apple, we receive an Apple account identifier, your email address (which may be a private relay address if you choose to hide your email), and your name the first time you sign in.
    • We never receive your Google or Apple password.
  • Farm profile: your farm's name, phone number, country, currency, village, parish, sub-county and district, the species you keep, and (if you choose) your farm's GPS location.
  • Animal records: your animals and groups (species, breed, sex, age or date of birth, tag or name, how they were acquired and their price, status) and their photos.
  • Health records: vaccinations, deworming, treatments you give, breeding, births, illness notes with photos, deaths, and the health plan activities you complete, skip or reschedule.
  • Money and stock: expenses (amount, category, payee, payment method and receipt photos), stock items and stock movements (purchases, use, adjustments and losses), and production records.
  • Requests to vets: the vet you choose, the animals concerned, the service you need, your description, photos, urgency, preferred date and time, and the location you give.
  • Vet links: the vets you link with and which animals you share with each of them.
  • Messages to the assistant: the questions and instructions you type into the LundaFarmer assistant.
  • News interactions: reports you make about news posts.
  • Support messages: anything you send us by email.

Information you receive from your vets

When you link with a vet who uses LundaVet, we receive from that vet and add to your records:

  • the visits, examinations, treatments, vaccinations and follow-ups they record for your shared animals, including drugs given and withdrawal dates;
  • changes they make to your shared animals' health plans;
  • the bills and receipts they issue to you.

Information collected automatically

  • Device and notification information: a push-notification token for your device and its platform (Android, iOS or web), so we can send you notifications.
  • Sync records: which changes your device sent and when, so that records made offline are saved exactly once.
  • Service and security logs: technical information our servers record when you use the service, such as IP address, request times, errors and app version. We use these to keep the service working and secure.
  • Assistant usage records: when you use the assistant, we record the steps it took (for example, which kind of information it looked up), timings, token usage and errors, so we can operate, bill and improve it.

Device permissions

  • Location: used only when you choose to save your farm's location, search for vets near you, or tell a vet where to come. We do not track your location in the background.
  • Camera: used only when you choose to take a photo of an animal, a sick animal or a receipt.
  • Photos and files: used only when you choose a photo to add to your records.
  • Notifications: used for reminders and updates you have not turned off.

We do not access your contacts or microphone, and we do not read your SMS messages.

Information stored on your device

LundaFarmer keeps a copy of your farm records on your phone, so it works without internet. This copy is deleted when you sign out. Your chats with the assistant are also stored only on your device.

2. How we use your information

We use your information to:

  • create and run your account and sign you in;
  • keep your farm records and sync them between your devices;
  • generate your animals' health plans and send you reminders;
  • show you vets and extension workers near you;
  • send your requests to the vets you choose, and bring back their records, bills and receipts;
  • send notifications you have not turned off, such as reminders, request updates, new bills and important news;
  • provide the news feed;
  • provide the assistant (see section 4);
  • provide support, respond to requests, and keep the service secure, including preventing fraud and abuse;
  • meet our legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Who can see your information

  • You: all of your farm records.
  • Vets you send a request to:
    • They see your farm name, phone number, location, the animals in the request and the request's details.
    • If they decline your first request, the copies they received are withdrawn.
  • Vets you link with:
    • While the link is active, a linked vet sees the animals you share with them (all of your active animals by default, or only the ones you choose) and their health records.
    • They can add records to those animals and change their health plans.
    • They never see your expenses, stock, production records or animals you have not shared.
    • You can change what you share, or end the link, at any time. When a link ends, the vet stops receiving updates. The vet keeps the clinical records they made and the copies they had already received, as part of their professional veterinary records.
  • Vet directory:
    • Vets choose whether to be listed. Farmers see a vet's name, qualification, services and distance, never the vet's exact location.
    • Your location is used to work out distances. It is not shown to vets until you send them a request.
  • News feed: news is posted by BodaPro. Some posts are limited to users in a particular country, based on your profile country.

4. The LundaFarmer assistant

The assistant answers questions and carries out tasks using your LundaFarmer information.

  • What is sent: when you use it, your messages and the information it needs to answer are sent to an AI model provider that processes them on our behalf. That information includes your farm records. The provider returns the reply.
  • What it can do: the assistant acts only with your account's permissions. Anything that changes your records or sends a request to a vet asks for your approval first.
  • Where it is kept: your chat history is stored on your device. Usage records are kept on our servers as described in section 1.
  • Not a vet: the assistant gives general animal care information. It does not diagnose sick animals or prescribe doses, and it will suggest you contact a vet.
  • Do not enter information in the assistant that you do not want processed this way.

5. Service providers we share information with

We share information only with service providers that help us run LundaFarmer, and only as needed for their service:

  • hosting and storage of our servers, databases and uploaded photos;
  • AI model providers, for the assistant;
  • notification services: Google Firebase Cloud Messaging and Apple Push Notification service, for push notifications;
  • Google or Apple, if you choose to sign in with them;
  • map apps on your phone, only when you choose to open a location or get directions;
  • monitoring tools, used to keep the service reliable.

We may also disclose information:

  • if required by law;
  • to protect the rights, safety or property of our users or others;
  • as part of a merger or transfer of our business. In a transfer, this policy would continue to apply to your information.

Where the law requires it, we may share information about notifiable animal diseases with the relevant animal health authorities.

6. How we protect your information

  • Information is sent over encrypted connections (HTTPS).
  • Your sign-in token is stored in your phone's secure storage.
  • Uploaded photos are stored privately and opened only through short-lived links.
  • Access to records is limited to your account and the vets you choose to share with.
  • No method of storage or transmission is completely secure, but we work to protect your information and to fix problems quickly.

7. How long we keep information

  • Account and farm records: kept while your account is active.
  • Records shared with vets: the clinical records a vet makes, and the copies of your shared animals they received, form part of the vet's professional records. The vet may need to keep them after your link ends or your account is deleted.
  • Service, security and usage logs: kept for a limited period and then deleted or anonymised.
  • Legal holds: we may keep information for longer where the law requires it, or to resolve disputes and enforce our agreements.

8. Deleting your account

You can ask us to delete your account and personal information in either of two ways:

  • In the app: go to More → Delete account. This opens the BodaPro account deletion page (https://bodapro.app/account/delete), which you can also visit directly.
  • By email: send a request to lundafarmer@bodapro.app from the email address on your account, with the subject "Delete my account". We may ask you to confirm the request.

When your account is deleted:

  • your profile, farm profile, sign-in details, device tokens and notification preferences are deleted;
  • your farm records (animals, health records, expenses, stock and requests) and photos are deleted;
  • your vet links end, and your contact details are removed from them;
  • records your vets made for their own professional records are kept by them, as described in section 7.

We complete deletion requests within 30 days.

9. Your rights and choices

You can:

  • view and update your farm profile in the app;
  • choose which animals each vet can see, or end a link with a vet;
  • turn reminders and each type of notification on or off, and set quiet hours (More → Notifications);
  • ask us for a copy of your personal information, or to correct or delete it, by emailing lundafarmer@bodapro.app.

Depending on where you live, you may have further rights under data protection law, such as Uganda's Data Protection and Privacy Act, 2019. These can include the right to object to or restrict processing, and the right to complain to a data protection authority. Contact us to use them.

10. Children

LundaFarmer is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

11. Changes to this policy

We may update this policy. When we make significant changes, we will update the effective date above and let you know in the app or by email.

Part 2: Terms of Use

1. Accepting these terms

By creating an account or using LundaFarmer, you agree to these Terms of Use and the Privacy Policy above. If you do not agree, do not use LundaFarmer.

2. What LundaFarmer is, and is not

  • What it is:
    • a record-keeping tool for farmers;
    • a way to find and contact vets and extension workers.
  • What it is not:
    • Not veterinary advice. Health plans, reminders, withdrawal dates and the assistant's answers are general guidance based on standard schedules and the records entered. They do not replace a qualified vet's examination and advice. If an animal is sick, contact a vet.
    • Not a vet service. Vets and extension workers listed in LundaFarmer are independent. We do not employ them, guarantee their availability, or take responsibility for their services, advice, prices or conduct. "Verified" means we checked a registration number, not the quality of the vet's work.
    • Not a payment service. We do not hold or move money. You pay vets directly, and LundaFarmer records the bills and receipts they issue.
  • Withdrawal periods: you are responsible for following withdrawal periods before selling milk, meat or eggs from treated animals. Dates shown in LundaFarmer are calculated from the records entered and should be checked against the drug's label and your vet's instructions.
  • Notifiable diseases: you are responsible for reporting notifiable diseases to the animal health authorities as the law requires.
  • The assistant can make mistakes. Check important information before relying on it.

3. Your account

  • You must be at least 18 and give accurate information.
  • Keep your password safe. You are responsible for activity on your account.
  • Tell us at lundafarmer@bodapro.app if you think your account has been misused.

4. Vets, requests and links

  • Consent: sending a request to a vet, or accepting a vet's invite, shares information with that vet as described in the Privacy Policy.
  • Your agreement with the vet: any visit, treatment or payment is between you and the vet.
  • Ending a link: you can end a link at any time. The vet can also end it.

5. Acceptable use

You agree not to:

  • enter false records or misuse the service to deceive vets, buyers or anyone else;
  • send false or abusive requests to vets;
  • upload content that is unlawful, abusive or sexually explicit, that infringes someone else's rights, or that contains other people's personal information without permission;
  • try to access accounts or data you are not authorised to see;
  • interfere with, overload or reverse-engineer the service;
  • use LundaFarmer for fraud or any other illegal activity.

We may remove content that breaks these terms. We may also suspend or close accounts that break them.

6. Your content

  • Ownership: you keep ownership of the records and photos you upload.
  • Licence to us: you give us permission to store, process and display them as needed to run LundaFarmer for you and the vets you share with.

7. Availability and changes

  • We work to keep LundaFarmer available, but we do not guarantee it will always be available or error-free.
  • Offline records: records made offline are saved on your device until they sync. Records that have not synced can be lost if your phone is lost or reset, or if you sign out.
  • Changes: we may change, add or remove features.
  • Paid features: some features may become paid in the future. If so, we will tell you before you are charged.

8. Ending your use

  • You: you can stop using LundaFarmer at any time and delete your account as described in the Privacy Policy.
  • Us: we may suspend or end your access if you break these terms or if required by law.

9. Liability

  • As is: to the extent the law allows, LundaFarmer is provided "as is".
  • What we are not liable for:
    • the loss, illness or death of animals;
    • losses arising from decisions based on health plans, reminders, withdrawal dates or the assistant's answers;
    • the services, advice or conduct of vets and extension workers;
    • records entered by users or vets;
    • indirect or consequential losses.
  • Your legal rights: nothing in these terms limits any rights you have that cannot be limited by law.

10. Governing law

These terms are governed by the laws of Uganda, unless the law where you live requires otherwise.

11. Changes to these terms

We may update these terms. If we make significant changes, we will update the effective date and let you know. Continuing to use LundaFarmer after a change means you accept the updated terms.

12. Contact

LundaFarmer by BodaPro Email: lundafarmer@bodapro.app